Insoft & Hurst Orthodontics

Marina 4 months ago

I had a very positive experience with this office overall. The doctor and the entire staff were always kind, professional, and welcoming. They remembered me personally, and I always felt comfortable during my visits. My only disappointment was related to expectations about the treatment itself. I began Invisalign treatment expecting that the quoted fee and treatment plan would lead to the final result I wanted. Over time, I learned that achieving the ideal result would require an additional $500, which was frustrating because I believed the original treatment cost covered the full outcome. I was also surprised to learn at the end of treatment that retainers are recommended every night indefinitely to maintain the results. While I understand this is common in orthodontics, I wish this had been explained more clearly at the beginning, as it may have influenced my decision to start treatment. The office and staff were excellent, and I appreciate the care I received. My review is not about the people, who were wonderful, but about the overall treatment expectations and long-term commitment, which I feel were not fully understood on my part when I started.

Vicky Anglo a year ago

Both my son and I had braces with Dr. Hurst, and we couldn’t be happier. My son’s treatment was quicker than mine, and his smile looks amazing. I had a more complex case—with an extra tooth, a narrow upper palate, and a shifting bite—but thanks to Dr. Hurst’s attention to detail, I’m now Invisalign-free with a beautiful, healthy smile. I also saw Dr. Insoft a few times and found him just as caring and knowledgeable. The entire team is friendly, remembers your name, and makes scheduling easy with multiple convenient locations. Highly recommend Insoft & Hurst Orthodontics to anyone looking to improve their smile. Thank you, Dr. Rita!

angela kleinhans a year ago

Dr. Mike is an exceptional orthodontist who truly cares about his patients. His attention to detail and dedication to providing the best care is evident from the moment you step into his office. He takes the time to explain treatment options thoroughly and always makes sure you feel comfortable throughout the process. The office is modern, clean, and well-staffed, making every visit pleasant. The front desk staff, Savannah and Lexi were so nice and easy to work with. Highly recommended for anyone looking for expert orthodontic care!

John Leinbach 2 years ago

I highly recommend Insoft & Hurst Orthodontics. Their friendly staff is efficient, kind and knowledgeable. Dr. Insoft treated my son, my daughter and my wife. They all had great outcomes and still have beautiful smiles! I had braces long ago (Different Orthodontist) when they used to pull teeth instead of making room. I just finished treating again with Dr. Insoft and he corrected things from the past. I got my braces off last Monday after thirty months. I'm very, very happy with the results. many thanks!

Annie Nguyen 3 years ago

Dr. Insoft and Dr. Hurst both take care of their patients with great professionalism and courtesy. I got my braces on a few years ago and every appointment was quick and easy! Their staff are all wonderful and pleasant to work with. Some of them have been there for years, which goes to show how close knit the staff can be. It’s always nice to see familiar faces when you go to a doctor’s office. Once I got my braces off, I absolutely fell in love with my teeth! I’ve been able to make appointments with them again after my retainer cracked due to time and deterioration. They were able to fit me in their schedule the same day I called in and it didn’t take long before I was in and out with my retainer purchase! Rescheduling my retainer fitting was quick and easy too! For the fitting I checked in 20 minutes before my scheduled time and they got me in and out within 10 minutes! I was actually surprised that they remembered how to pronounce my name correctly even after all these years! I highly recommend them if you’re looking to get braces! They do offer teeth whitening services. I haven’t gotten it done by them but I have no doubt in their work. People really need to appreciate the qual